Customer Reviews - Dick Hannah Dealerships | Portland & Vancouver

Customer Reviews

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  • Extremely knowledgeable and helpful. They made the process very smooth and took a lot of time going over all the cars features. The even drove all the way out to Washougal to pick up some items from the car we traded in.
  • Aladdin and Joe made my car buying experience very painless and easy. I appreciated the honesty I received from both of them. I love my new Challenger and appreciate there time spent with me.
  • The sales team was amazing. We went into the dealership knowing that with our trade it was going to be challenging. They worked all day with the bank getting us into our new Jeep, although the payment is more than what we wanted but we had soooo much negative equity in the trade that we had to take what we were offered to get out of it. Thank you so much Dick Hannah team for your help. I love my new Jeep.
  • This was my third time buying from Dick Hannah Subaru! Andrew Morris was amazing, professional and got us a great deal! Love our new Forester XT! Aamar in finance was great too! I have had the pleasure of working with all these guys for all my wonderful car buying needs over the last few years!
  • Dick Hannah Subaru made our recent Outback purchase a completely positive encounter; the entire team there is absolutely awesome. Andrew Morris’ significant depth of knowledge on the Subaru product and his exquisite attention to detail completely sealed the deal. He even thought to set my favorite radio station remembering it from an earlier morning test drive! The whole experience from greeting in the sales lot to final out-briefing on the car later that evening was smooth as silk. I highly recommend this dealership; my experience with them was flawless.
  • I highly recommend checking out Dick Hannah Subaru and ask for Robert Muncaster before going anywhere else! Robert was calm and casual without ever making us feel pressured to buy and went to bat for us in getting the price we wanted. He bought us lunch while we thought it through and made us feel comfortable the entire time we were there. The dealership itself is very clean and relaxing though the parking lot is kind of tight. We appreciated that they post everything wrong with the car and if things were repaired so everything was out in the open from the start. Overheard another salesmen and determined they are very knowledgeable about what makes Subaru different. Trust me, check them out first for your next Subaru!

  • Robert was professional, fast, and not your typical pushy salesman. In fact, he allowed my husband and I plenty of space and time to come to our car-buying decision on our own. He provided us with a car fax, repairs report, and answered any and all of the questions we had about our new vehicle. He was also just fantastic to hang out with for an hour or two - super nice guy! If you find yourself in this lot, and are looking for a salesman, grab the redhead. :) He made our experience fun and stress-free, and definitely went out above and beyond to make us feel comfortable and confident.
  • Me and my husband had a great experience with MR. Akers, he has an amazing personality, patience and smile, he helped us get the car we wanted, he even took care of my baby and played with him when we needed to speak with the manager. I really recommend Mr. Rob Akers if you have any questions and need some help thanks to him we have a new car now :).
  • Rob turned an otherwise stressful experience into informative and productive visit. He impressed us with his knowledge regarding different makes, models, and their characteristics and features. Rob wanted to be sure that the truck we chose would meet our needs. He stuck with us every step of the way. Rob demonstrated superb salesmanship without any pressure "to buy". His sense of humor and connection to working class people is evident as Rob is a hard working family man himself. Getting to know Rob was a pleasure and we will recommend him with confidence. Dick Hannah Truck Center is fortunate to have Rob as an associate
  • My friend and I were so delighted to have two amazing sales people to help us find the right car for Robert and myself. He made us feel extremely at ease from the beginning to finalizing the sale. Both Royal Tran and Kenny were awesome guys. I would highly recommend anyone looking for a car is to ask for these two men. Words cannot describe their professionalism. Awesome, great, honest, upbeat, caring and many words. I cannot say enough for these guys. Omar in the finance Dept was great being very patient and kind. All parties involved were huge. Good work guys.
  • The experience buying a new Subaru from Dick Hannah Subaru was a good experience. We pulled up and Royal Tran, the Sales and Leasing Consultant helped us right away, without any pressure to buying a new car.
  • Rod Smith was a great salesperson. He was knowledgeable about the vehicle and all the bells and whistles! It was an enjoyable, quick, learning experience.
  • Rod Smith was a pleasure to work with and made buying a new car enjoyable. He answered all our questions and made sure our Bluetooth was set up and explained all the extra features. We highly recommend Rod to anyone buying a Subaru. We have made a new friend in the Vancouver area.
  • I bought my first car today with Dick Hannah Subaru and they have a customer for life. Nik the sales person was wonderful and made all the difference. I did my research and knew the price I was willing to pay beforehand so when it came time to negotiate I said my number and they said yes. The whole process was so smooth I thought I made a mistake and ran to another dealership. After realizing that my offer was fair and a good price by getting yelled at by another dealer I went back and odd again got prefect service. Thanks Nik and team you made a major milestone in my life a reality and an enjoyable experience!
  • Nik at Dick Hannah Subaru really made the buying experience a lot of fun! And that’s hard to say about a lot of dealerships! He listened to what my needs were, what I wanted in a car and made the process very simple and easy. Thanks Nik! Here’s to future business!
  • I have purchased 7 cars here now, that should speak for itself. I just bought my new truck from Destin and Fred they paid off my truck and gave me a phenomenal price on my truck. I love to deal with this dealership they make the whole process so easy. I wouldn’t buy a car from any other dealer. Thank you Fred and Destin for making my experience priceless once again!
  • Very kind customer service, Destin’s help was great and made it very easy to understand the process of buying a car. First time buying a car and first time at this dealership and I would definitely highly recommend this dealership. They made it very comfortable and a wondrous experience :)
  • I had a great experience and got exactly what I wanted. They gave me fair value for my trade, found me good financing, and I bought and drove home my new Jeep with a smile on my face. Of course I would give a good review, my trade in came from them and that’s why I went back, I’ve always been treated well by them. Thanks Maged!
  • Best employees sales and service that we have ever had handling a car buying experience. The individuals that I would say are superior at what they do are Maged Zaky and Aladdin Al-Baiaty they both get 5 stars from us. Our buying experience was fantastic!
  • Bret was very polite and helpful. He did an amazing job! Thank you Bret! Loving our new truck! Definitely referring him to anyone looking for a good truck! Thank you everyone at Vancouver Truck Center!
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