Performance Shop Service Advisor - Vancouver WA | Dick Hannah Dealerships

Performance Shop Service Advisor – Fast Specialties

Are you passionate about hot rods, race cars, performance builds, and automotive culture? Want to build a career where you get to work around high-horsepower projects every day while being part of a rapidly growing operation? Fast Specialties is looking for a motivated, knowledgeable, and driven Service Advisor to join our expanding team.

Our operation is unlike almost anything else in the Pacific Northwest. We combine a high-performance speed shop and chassis dyno facility with the structure and volume of a modern dealership service department. One minute you may be writing up a basic maintenance service, and the next you could be coordinating an LS swap, supercharger installation, dyno tuning session, standalone ECU setup, or full custom performance build. We work on everything from classic muscle cars and street rods to modern performance vehicles, race cars, off-road builds, and custom fabrication projects. 

What Makes This Position Unique

• Work around performance cars, race cars, hot rods, and custom builds every day
• High-volume environment with consistent opportunity
• In-house chassis dyno and tuning operation
• Projects ranging from maintenance and repair to complete performance transformations
• One of the Pacific Northwest’s premier performance and LS swap shops
• Fast-growing operation with substantial room for advancement

What We’re Looking For

• Performance car enthusiast
• Strong customer service and communication skills
• Automotive knowledge and enthusiasm
• Skilled and organized follow-up
• Ability to multitask in a fast-paced environment
• Experience as a service writer/advisor.
• Performance automotive knowledge is a major plus
• Self-motivated team player with strong organizational skills
• Experience using CDK software a plus, but not necessary.

What You’ll Do

• Greets customers in a timely, friendly manner and obtains vehicle information.
• Refers to service history, inspects vehicle, and recommends additional needed service.
• Provides a complete and accurate written cost estimate for labor and parts.
• Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
• Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate.
• Explains completed work and all charges to customers.
• Maintains high customer satisfaction standards.

Compensation & Opportunity

Performance Shop Service Advisor Competitive Salary: This is a performance-based compensation position with substantial earning potential for the right individual. Enjoy a $1,000 monthly salary plus 15% commission on service customer pay orders and 5.5% commission on total internal pay orders. Proficient service writers should expect to earn well into six figures, with realistic earning potential upwards of $110,000 annually within the next year.

Generous Paid Time Off (PTO): We prioritize work-life balance, offering industry-leading PTO. New full-time employees accrue 4 hours per pay period, totaling approximately 96 hours in the first year, with increases over time.

Comprehensive Benefits Package: Hannah Motor Company provides extensive health benefits starting the first month after 60 days of employment. Options include medical, dental, vision, Health Savings and Flexible Spending accounts, life insurance, and short- and long-term disability, alongside a robust 401(k) plan for retirement planning.

Paid Holidays: We offer 5 paid holidays per year to Automotive Service Advisors subject to completion of the introductory period and other eligibility requirements as per company policy.

Fast Specialties has experienced massive growth over the past two and half years, and we are still just getting started. We are building something special and are looking for the right people to grow with us. If you want a career that blends automotive passion with real opportunity, we’d love to talk with you.

At Dick Hannah Dealerships, our Core Values are summed up in four words: Family, Integrity, Respect and Purpose. We’re a family-run business that’s been around since 1949 but keep our focus on the future and innovation. The Hannah family is passionate about how our business is run and treating our employees just as well as our customers. Every day. We truly care for our employees and sincerely appreciate everyone’s day-to-day contributions.

Dick Hannah Dealerships. Believe in nice.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.