job - Dick Hannah Dealerships | Car Dealerships in Portland and Vancouver

Automotive Service Assistant for Fast Specialties

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At Fast Specialties, our team thrives on providing exceptional service while embracing our “Believe in Nice” culture. Our Fast Specialties Automotive Service Assistants play a key role in driving business by expertly recommending and selling necessary services to our valued customers while building meaningful, long-lasting relationships.

 

Automotive Service Assistant Compensation and Benefits:

 

Automotive Service Assistant Competitive Salary: $25.00/hr

 

Generous Paid Time Off (PTO): We prioritize work-life balance, offering industry-leading PTO. New full-time employees accrue 4 hours per pay period, totaling approximately 96 hours in the first year, with increases over time.

 

Comprehensive Benefits Package: Hannah Motor Company provides extensive health benefits starting the first month after 60 days of employment. Options include medical, dental, vision, Health Savings and Flexible Spending accounts, life insurance, and short- and long-term disability, alongside a robust 401(k) plan for retirement planning.

 

Paid Holidays: We offers 5 paid holidays per year to Automotive Service Assistant subject to completion of the introductory period and other eligibility requirements as per company policy.

 

Fast Specialties Automotive Service Assistant Responsibilities: 

  • Greets customers in a timely, friendly manner and obtains vehicle information.
  • Refers to service history, inspects vehicles and recommends additional needed service.
  • Provides a complete and accurate written cost estimate for labor and parts.
    Checks on the progress of repair throughout the day.
  • Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
  • Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate.
  • Explains completed work and all charges to customers.
  • Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
  • Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
  • Answers phone calls, providing price quotes and other information.
  • Pulls and fills orders from stock.
  • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
  • Notifies the service advisor and the customer when special ordered parts have been received.
  • Follows up on back-ordered parts.
  • Makes sure all internal requests for parts are billed on service repair order.
  • Keeps front and rear counter areas clean and uncluttered.
  • Participates in all training programs that are made available.
  • Keeps current on new products and product updates.

Fast Specialties Automotive Service Assistant Qualifications: 

  • Ability to read and comprehend instructions and information.
  • Excellent communication and time management skills.
  • Ability to multi-task and prioritize.
  • Physical ability to use computer hardware/software.
  • Team player with a positive attitude and ability to collaborate in a team-oriented process.
  • Must maintain clean driving record and be insurable with company insurance.

 

At Dick Hannah Dealerships, our Core Values are summed up in four words: Family, Integrity, Respect and Purpose. We’re a family-run business that’s been around since 1949 but keep our focus on the future and innovation. The Hannah family is passionate about how our business is run and treating our employees just as well as our customers. Every day. We truly care for our employees and sincerely appreciate everyone’s day-to-day contributions.

 

Dick Hannah Dealerships. Believe in nice.

 

 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

 

 

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