Text Customer Reviews - Dick Hannah Dealerships

Customer Reviews

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  • We went to Dick Hannah Subaru new to the car buying process, having always purchased cars from family members before and were extremely happy with the results. The initial work of finding the car that met our needs, and asking about pricing, was done online with Anthony. That was an extremely smooth and convenient process, and Anthony was excellent to work with. When we went to the dealership we worked with Antonio to go over everything, ask questions, actually sit in and try the Subaru out. Antonio was extremely professional, polite, and great to work with. He has continued to answer questions as we have them several weeks after buying our Subaru, and we really appreciate that. We also worked with Peter, in financing, to go over the details, sign the paperwork, and finalize the purchase. Peter was also very polite and helpful, and we appreciate his efforts as well. All around, the process of getting a car at Dick Hannah Subaru was a wonderful experience and I would absolutely go back to Dick Hannah Subaru in the future.
  • I loved dick Hannah Subaru! They got me in and out. Antonio Pedroza at the Vancouver we location found me the right car that I loved and didn’t hide any fees or anything, was straight forward with everything. I love my car, Thank you!
  • We bought a 2017 Outback this week from Dick Hannah. Our salesman was Huyen Hoang. He was AMAZING! He was patient, attentive, he was amazingly knowledgeable and he added in personal touches to make it a truly easy process. We worked with Ali in the finance office and he was personable as well, and made finishing up the paperwork fun. We are so happy we stayed local and bought our Subaru from Dick Hannah, and we are so happy that we got to work with Huyen!! He made the process so fun! Thanks Huyen!!
  • Seriously the best service I’ve had in a long time. Huyen Hoang was so nice and he knew a ton about Subaru’s. He was quick to show us around and explain the difference in makes. I ended up getting the Crosstrek and love it!!. As we waited for the paperwork he hung out and talked about life stories. Very cool stuff my mom and I learned. Even when it was time to sign the papers it went by so fast I would highly recommend coming to Dick Hannah Subaru in Vancouver, WA and ask for Huyen Hoang!!! Thanks again.
  • Stephanie was very helpful throughout my sales process. She trucked me around town and got me coffee while searching for the right vehicle. On top of that she helped me with all stages of the purchasing process and had endless patience for all of my questions. It would be great if all car purchases went this easily. Great used car shopping experience!
  • Josh Gutierrez was the sales person that helped me and he seriously rocked! He was so patient and very helpful. I left a happy with my Renegade, and I have become increasingly happier since the purchase!
  • I had an extremely great experience! the customer service made me feel like family! Josh Gutierrez was always patience and helpful, always informative and always made sure that everything was we wanted! coming to Dick Hannah Chrysler has always made my husband and i feel like family and important every time we have bought a vehicle from them!
  • Had a fantastic experience at Dick Hannah. They treated us with care and respect, especially Philip and Fred. We came in looking for one vehicle and wound up leaving with two. They are amazing, up front and honest, a rarity in this day and age. Looking forward to working with the again as our needs grow. Thank you all for hard work, kindness and time!
  • Nikki did everything she could to bend over backwards to make sure that I was taken care of. I had a rare one of situation but she helped get me into the perfect car for the perfect price. These people went about and beyond to make sure it was done right! By far the best dealership in Portland. Ask for Nikki she is amazing, genuine and so kind!
  • All employees, and especially Nikki Larson who was my sales person, were very helpful, knowledgeable, and well informed. All my questions were answered more than satisfactorily and I felt good about purchasing my new vehicle through this dealership. Overall, it was a pretty stress free experience.
  • We purchased a new Subaru Crosstrek from Dick Hannah Subaru and couldn’t be happier. Our salesman, Nik Malen was a pleasure to work with, he really knows his Subaru’s and took the time to show us everything we wanted to see. Couldn’t have asked for a better experience, mostly do to dealing with Nik!
  • Nik was great! He made everything very easy and even bought us lunch. It was my first new car so I was very nervous about the process. He took the time to listen to my concerns and address all my questions. Highly recommend!
  • After having our Toyota Camry 2014 totaled, dealing with rude people and seeing no hope to get another car any time soon; coming to Acura Portland was a blessing. Noe (Sale and leasing consultant) he was very helpful to get our new Acura TL 2003, he made it super easy and helped us get a lower price on the car. When it was time to go with the finance manager Tirzah (She is beyond Amazing) she explained everything very well and also did her best and gave us a much lower interest rate than what we expected. We wouldn’t have asked for any better customer service. Acura of Portland definitely when gained new customers for life.
  • I came in simply looking for information on car leasing options; and from the start, a sales rep (Noe Vazquez) was extremely helpful on explaining the leasing process and different car options I had with them. We looked at different cars, and even test-drive one of them. I never felt any pressure to make a decision, but was provided with such good information and options that after some time, I walked out with a killer contact deal on brand new Acura. Thank you Noe, and thank you Dick Hannah Acura of Portland; I love my new car!
  • Ryan Baker was very knowledgeable about the cars and professional in handling the deal. Understood our needs, didn’t pressure us, provided a reasonable timeline for the deal. As the paperwork was being processed he kept us informed and answered our questions. A very pleasant experience. We had been shopped around including a meeting with Ryan, to decided exactly what we wanted. We chose to specifically go back to Ryan because of his professionalism, understanding of our needs and knowledge of the car he was selling. We appreciated his sense of humor and have already asked him to locate a second vehicle. Serge in finance was excellent. Financing isn’t pleasant but he did an excellent job. Very appreciative.
  • Found my dream truck ! Roxanne was so helpful. Due to past medical bills my credit was not that strong .... but that did not stop Roxanne and her finance people to work what I called " a miracle " . They got my financing through a local credit union with a great payment that fits my budget at a great interest rate... It was so easy ....I walked onto the lot and walked right up to the truck .... Roxanne introduced herself .... I showed her the truck .... Explained my credit history .... She said not to worry .... And WOW !! I am driving my TRUCK !!! Great helpful people... Very professional .... Cant say enough ... Thank you Roxanne .... Oh So Much !!!!
  • I was looking for a used vehicle and I couldn’t have been happier with my sales woman Roxanne Parisien. She not only took the time to help me find the perfect vehicle, she actually listened and made sure I was getting the car "I wanted". She spent hours showing me what was available on all the Dick Hannah car lots in my price range. She even came in on her day off to make sure I got the car I decided on and had it ready upon my arrival. It was the most pleasant car buying experience I’ve ever had. She was friendly, professional and I would most definitely recommend her to anyone who is looking to purchase a new or used vehicle. I also had a great experience with Heather in finance, she explained all of my options clearly and concisely and made sure I was well-informed and well taken care of. I will most definitely be back in the future when I’m ready to purchase a new truck.
  • I was helped by Ryan Baker and they weren’t pushy at all and answered any questions that i had about the car. I didn’t feel like i couldn’t leave without making a purchase like at other dealerships. Best dealership experience ever!
  • It was quick with and painless. Noe went the extra mile for me literally. He had to go get the car I wanted in Kelso, which he did in right on the spot and pretty fast. I would definitely go back in the future!
  • I bought a 2016 Jetta with all the bells & whistles that I thought I could never afford. Noe Galvez made it happen! Noe always delivers! He’s awesome!
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