Text Customer Reviews - Dick Hannah Dealerships

Customer Reviews

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  • Found my dream truck ! Roxanne was so helpful. Due to past medical bills my credit was not that strong .... but that did not stop Roxanne and her finance people to work what I called " a miracle " . They got my financing through a local credit union with a great payment that fits my budget at a great interest rate... It was so easy ....I walked onto the lot and walked right up to the truck .... Roxanne introduced herself .... I showed her the truck .... Explained my credit history .... She said not to worry .... And WOW !! I am driving my TRUCK !!! Great helpful people... Very professional .... Cant say enough ... Thank you Roxanne .... Oh So Much !!!!
  • I was looking for a used vehicle and I couldn’t have been happier with my sales woman Roxanne Parisien. She not only took the time to help me find the perfect vehicle, she actually listened and made sure I was getting the car "I wanted". She spent hours showing me what was available on all the Dick Hannah car lots in my price range. She even came in on her day off to make sure I got the car I decided on and had it ready upon my arrival. It was the most pleasant car buying experience I’ve ever had. She was friendly, professional and I would most definitely recommend her to anyone who is looking to purchase a new or used vehicle. I also had a great experience with Heather in finance, she explained all of my options clearly and concisely and made sure I was well-informed and well taken care of. I will most definitely be back in the future when I’m ready to purchase a new truck.
  • I was helped by Ryan Baker and they weren’t pushy at all and answered any questions that i had about the car. I didn’t feel like i couldn’t leave without making a purchase like at other dealerships. Best dealership experience ever!
  • It was quick with and painless. Noe went the extra mile for me literally. He had to go get the car I wanted in Kelso, which he did in right on the spot and pretty fast. I would definitely go back in the future!
  • I bought a 2016 Jetta with all the bells & whistles that I thought I could never afford. Noe Galvez made it happen! Noe always delivers! He’s awesome!
  • Last Saturday, February 6th, my older car decided to die. My daughter and I went to Dick Hannah in Kelso just to look around. We were met by an extremely professional salesperson named Nick Sisson who showed us an available Kia Sorento. He discussed the amenities of the car while showing us the vehicle and a short while later I left with my new Sorento. Honesty and integrity are so rare I felt compelled to review this process and would unconditionally recommend this dealership and in particular this salesman.
  • I am thankful for my hassle free buying experience. They are men of their words. It is worth the extra 1.5 hour drive to do business with Nick Sisson to save money and not be hassled. I recommend if you hate the hassle and high pressure of buying a car to seek out Nick and his team. Thank you for making my second car purchase as easy as the first one. I love your win-win approach to doing business.
  • I’ve purchased several used cars at big dealerships but this was my first new car purchase. I had narrowed it down to three models before going into the dealer to test drive. Doug helped me by explaining the difference between the models thoroughly and clearly, and was very patient with my decision process. I didn’t feel pressured or rushed, he just wanted to make sure I was happy with the car and had the information I needed to make the right choice. I was able to make the financing fit exactly what I had budgeted prior to going in. All in all an easy deal.
  • My husband and I went into Dick Hannah on 5/16/15 in hopes of getting him a new Jetta. Secretly, or not so secretly, I wanted a new Jetta too! I was however, already the proud owner of a 2014 Jetta with 7000 miles on it. I didn’t really need a new car, but I just wanted to see what Doug could do. I informed him that I am kind of spoiled, and no matter what happened, my husband could not have a black Jetta. That would be my next color, whether that day or next year. He thought that was funny and I appreciated it. He made sure that my husband got a great color, but not black. In the end, he could have had black, because Doug set me up with a beautiful 2015 Wolfsburg Passat, which is a gorgeous red color. Doug rocked our day! He is great to work with, and I would highly recommend him! He is most definitely, the best consultant I have ever worked with! If you decide to check out Dick Hannah, make sure you request Doug Clark! You’ll be leaving with the car of your dreams!
  • Initially I was hesitant about purchasing a vehicle due to my credit. However, Marcie went the extra mile to find me a car, 2014 Taurus Limited, to not only fit my budget but also my wants and needs. I was able to get the financing and drive away in a very short time. I would give Marcie a higher than 5 rating, if it were possible, because she helped me with patience and understanding and deliver on her word.
  • Working with Marcie Jones was such a pleasure. Buying a car has proven in our previous experiences to be quite stressful. However, Marcie was so personable and understanding of our situation that it actually seemed easy. Everyone in the dealership was friendly and helpful.
  • Chris was very kind, understanding, and patient with me while I bought my car. Everyone that I dealt with there was awesome, unfortunately I can’t remember everyone’s names. I had a poor credit score, and not much money to work with but you guys got me into a car that I am very happy and excited about. I never felt judged. If felt like everyone really want to help. If and when I need another car I will totally be back!!
  • My husband and I were not really planning to buy a car on this day. However, Chris got us such a great deal on our new Hyundai Tucson that we couldn’t resist. The experience (from arrival to signing of the papers) was a hundred times more relaxed and un-stressfull than our previous car purchasing experience.
  • We recently purchased a Prius C from Zack @ Dick Hannah and we were impressed and pleased with the experience. Zack is a sweet kid who is truly passionate about his job and cars!! Thank you!
  • Zach Sprague was the best salesman ever. Made me feel completely comfortable and confident in every decision I made. I will definitely be sending people to him for their next car purchase.
  • Buying my KIA optima from Dick Hannah, and having Lucas work with me through the process was incredibly easy and professional. Very positive experience with the finance team also! They went the extra mile to help me get what I wanted. Highly-qualified team of people who have your best interest in mind.
  • One of my least favorite things to do is go to a car dealership. I am busy and don’t have a lot of extra time. This was the quickest, nicest, and smoothest experience I have had with dick Hannah. Lucas Davidson was very knowledgeable and gave me a few options to think about. If I ever need to buy another car I will definitely come back.
  • I was very scorned by past "used car salesman" experiences but both Lawrence and Doug at Dick Says Yes are fabulous and truthful! I felt like I was buying a car from a friend. Best car buying experience of my life! We can’t wait to come back and buy a motorcycle from these 2 in six months or so. Thank you, thank you! I appreciate you more than you know. Doug, you truly are a breath of fresh air!
  • Doug went above and beyond for us, driving us around to different locations and carefully reviewing the paperwork. We were more than happy with his performance, not only did he find us the perfect truck, bur the next day they called to let us know they found us better financing with a lower rate. We are more than pleased. Thanks a bunch!
  • We actually wanted to buy a different brand car but weren’t satisfied with the service at a different car dealership and decided spontaneously to drop by Dick Hannah’s Kia dealership. What a great decision! AJ is a wonderful, very friendly and competent salesman. It was very busy when we came in but he really went out of his way to make the process as easy, fast and comfortable as possible for us. The pricing and the service at the car dealership are great, and the service is really excellent! We didn’t expect to, but left with the perfect car for us. I’d strongly recommend AJ at Dick Hannah’s Kia dealership to anyone who wants to have a pleasant experience when purchasing a new car!
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