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Excellent service. Our salesman, Peter Maher, was able to get us the best price for our new car and best value for our trade. We traveled 250 miles to get the exact car we wanted, and it was all due to Peter’s ability to communicate with us in a swift manner on any questions we had. The other dealerships we visited just couldn’t compare with the professionalism we experienced at Dick Hannah Subaru. No tricks, no gimmicks. It was definitely worth the trip.
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Actually, my first positive experience buying a car. Peter greeted us with kindness and immediately accepted our diversity. That’s why we wanted to buy a Subaru!
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Every Dick Hannah Honda employee I encountered on my most recent visit - from the representative who checked my car in for service to employees tidying the customer lounge - was friendly and went out of their way to ask if there was anything they could do for me. Clearly each employee cared about making the experience as pleasant as possible. Thank you!
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Thank you for the kind words, we strive to ’believe in nice’ and to make sure our customers are as comfortable as possible while here and it is great to hear you enjoyed that. Thank you again.
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Chris Nelson is an EXCELLENT sales agent. Besides being very personable, he is extremely knowledgeable about the mechanics and reputation of various models. We are so impressed with his skills, we are returning this evening with another trade-in and will purchase a second Dick Hannah Honda from him tonight.
Additionally, knowing the "best price" is up front, and that the sales agents are on salary, removed the "predatory" fear as we proceeded through the purchase process.
We will recommend Dick Hannah Honda to our friends and family.
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Thank you for your loyalty to Dick Hannah Honda and Chris! We appreciate you allowing us to earn your business not only once but a second time. All of us at Dick Hannah Honda hope you are enjoying your new vehicles.
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This was a stress free experience and will definitely be back/giving excellent word of mouth. Great job on improving the car buying process!
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We love to hear that you enjoyed the Dick Hannah Honda way of doing business! Thank you for choosing us and we please feel free to call if you should have any questions about your vehicle, service or parts. Thank you.
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Very friendly and helpful. The only enjoyable car buying experience I’ve ever had. Thanks Mike!
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Quick service and honest, sincere recommendations. Good customer service.
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Shawn was extremely helpful. Came in at 7:00p on a Tuesday night and we drove home in our new vehicle by 8:30p. Very nice people. Will tell our friends. Thank you.
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My Sales Associate Amber Shaver was very knowledgeable and helpful as well as personable. She made me feel instantly comfortable with the process. The "Best-Price" guarantee made what could be a harrowing experience of negotiating, one more thing I did not have to worry about. Between Amber, and the Dick Hannah no-nonsense policies, I left feeling taken care of, not taken advantage of.
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Thank you for sharing your experience with us and our way of business. It is a pleasure to hear you enjoyed the changes we have made to the car buying experience. Thank you so much for choosing Dick Hannah Honda and please do not hesitate to call if you have any questions about your vehicle, parts or service.
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I never give 5 out of 5’s but in this case I felt Bob was very nice and pleasent to work with on finding a car for us. He continued looking for cars and called us when he had a car that fit the description, eventually finding what we were looking for. He never came across as a pushy or annoying sales guy and that is a great trait as far as a customer is concerned. We had a great experience!
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Great experience. Mike Menzie made the process very easy and was extremely helpful. By far the best car purchase experience I’ve ever had. Thanks, Mike.
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I was very leary when I first came into a car dealership with no trade-in or down payment when I really need a car and didn’t want a co-signer. My experience was not only much better than expected, but outstanding! Mark was so understanding and very helpful, which immediately put me at ease. The dealership blew me away with their ability to meet me exactly where I needed them to in order to make my car buying experience work. There weren’t any ridiculous haggling games involved, and they did everything they could to get me the best deal possible. I am extremely happy and will never shop for a car anywhere else again!
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I was happy I found you guys. Mike Siegel said "if the car isn’t what I say it is, you can punch me in the face." I am happy to report, Mike still looks good and I bought the car! Ed Mason was very kind, helpful and honest! Thanks guys!
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It is nice about one of the dealers who can spell or sign American Sign Language. They were very patient with us so same thing we were so patient with them, too. They helped us to make sure that we understand what they say about everything. We would buy our next vehicle here in the future.
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Dick Hannah Honda was by far the most considerate dealership I have been to, and trust me, I have been to far too many different dealerships.
Dick Hannah Honda employees sit down and listen to what the customer wants and needs, and help put that want into action.
Dave Stanford did not act as a "car sales guy" but rather a human being just out showing cars. He did not mind my inability to make a solid decision and walked me through the car buying journey without an ounce of frustration or annoyance, even after looking at dozens of different cars.
I will further recommend everyone I know to Dick Hannah Honda.
Go see Dave!
..and Milton.
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Thank you for giving us the opportunity to earn your business. We love hearing that you enjoyed your time with Dave, Milton and our team. We strive to make car buying an enjoyable experience (not what many expect!) and thank you for sharing your experience with us. We all hope your enjoy your new vehicle for years to come!
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Our salesperson Amber Shaver was very professional, caring and considerate of our finances and treated us with the upmost respect. We would highly recommend Amber as one of your top salespeople. We will send our friends to Amber. Amber is an asset to your company! We liked not having to haggle over price! What a wonderful experience!!!
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Thank you so much for your kind words! Amber is a fantastic member of our Honda family and we are all thrilled to hear how much you enjoyed your experience with her and with our No Haggle, No Hassle way of doing business. Thank you for choosing Dick Hannah Honda.
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The Key Swap program was an easy way to buy a new car. The sales person, Dave, was easy to work with and there was no pressure to buy. He was informative and very helpful. It made my car buying experience pleasant.
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Thank you for your kind words and for allowing the Honda Key Swap team to assist you. Enjoy your new vehicle! Thank you
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If you are looking for a great experience buying a new or used vehicle Dick Hannah in Kelso is the place to go. Great place to deal with and make sure to ask for Josh Hammil, he will make your car buying a fun experience. I will deal with them anytime I’m in the market for another car or truck.
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My wife and I were extremely pleased with the level of service we received when purchasing a new Accord. All of the sales staff have been excellent. Nick went over and above our expectations when we were initially trying to determine which car. Amber Shaver was very helpful throughout the final test drive, showing us everything we needed to know on our new car. She was also very helpful explaining everything to complete the sale. Noah the Sales Manager was super! We wanted a manual transmission in our new vehicle, which has been hard to locate. He has been very helpful throughout the entire process to make us happy. We have been Honda customers for many years and have purchased several vehicles from Hannah. We were thrilled when we discovered that Hannah Honda changed to no haggle pricing. The entire process has been a delight compared to the old high pressure sales format. I have already told several of my friends and family about the great service we experienced. Thank you.
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Thank you for your loyalty to Hannah Honda and for your kind words, we all appreciate you sharing! We love to hear that our customers enjoy our new no haggle, no hassle way of doing business. Please always feel free to give us a call if you have any questions come up about your Accord, parts, or service. Thank you very much
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Great experience buying my Honda Civic. Enjoyed the Best-Price Guarantee which was nice not arguing or haggling on price. I would recommend this dealer to anyone in the market for a car! Thank you!
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We love to hear you enjoyed our hassle free style of doing business! We appreciate you choosing us for your vehicle needs and please do not hesitate to contact us if you have questions about your new car, parts or service. Happy Motoring :)
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I just bought my new car from Chris Ward at Dick Hannah Honda and it was the easiest thing ever. I got the lowest price anywhere in the Northwest without having to argue about it. I hope you and your families are doing well.
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Hi Chris! I just wanted you to know how much we really appreciate you! Our entire experience getting our Pilot was excellent because you were the one helping us! You have a warm and calming personality, we just loved working with you...I will refer all my friends and family to you! Thank you for being so available for my many questions I had the following days and weeks! Thanks Chris for all you did for us, I know I made you work hard and I hope you get the credit you so deserve! Sorry to all the other Boys at Dick Hannah I will only talk to CHRIS WARD he is my favorite!
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I was very impressed with the quality of knowledge of the product. I was treated with the utmost respect from my salesman and managers. It was extremely busy in the dealership and they still gave me number one quality. The sales managers even came out to make sure I was happy! I will make sure that Rob gets a lot of repeat referrals from me.
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Rob was really great to work with. He was honest, and caring through the whole process. Would work with Rob again in a heartbeat!!!! Thanks Rob! You ROCK!
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We had a great experience purchasing our new Tacoma from these guys. They were polite and professional, there was no pressure, and their price was excellent. Our salesman, Nick Nordquist, was great to work with, and his after-the-sale follow-up has been very impressive. Check them out, for us it was well worth our trip from Olympia.
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Thanks Nick for all your help on coming to an agreement for my new Tacoma. Everyone involved with the sale was extremely courteous.
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Sue Heath provided me the most genuine and caring experience I could have asked for!
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Thank you so much for having sales person Sue Heath working for you! She was wonderful assisting my daughter in purchasing a used Honda Element! Sue’s gentle ways made everything stress free. She and Nick bent over backwards to make sure everything went as smooth as possible! Again, thank you so much!
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Evan was a great salesman. He knew what he was talking about and was able to answer questions with great answers. He was helpful and not too pushy. He made my experience with looking for a car easy and understandable.
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This is our second car we have purchased form Acura of Portland. We have been very happy with the expert sales staff and especially our new Acura! We will recommend Acura of Portland to our friends and family. Thanks again Evan, our excellent salesman!
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Brandon was a very personable car salesman. Most car salesmen are annoying and want to follow you around to get you to buy a car, but Brandon was really nice and I could tell he really wanted to help me get a car. I would recommend him to any of my friends that are looking for a Volkswagen.
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Melani, our sales person, had the vehicle we were interested in ready to go for us when we arrived, but we changed our mind on the color. She didn’t skip a beat and we were test driving very quickly. She patiently test drove with all three of us in the family who wanted to drive the car. We are Costco member, which is a great approach for car buying at this dealership. We quickly were presented a very fair price based on the Costco program. However, there was an even better price advertised on the dealership web site, and the sales manager honored that price immediately.
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Chris, This is long overdue but wanted to say thanks for all your help with the new car! I love it and so does Jake! Thanks also for your special treatment with Jake, it doesn’t go unnoticed! I am sure you will go far in your future endeavors you have future customers with me and will certainly send folks your way!
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Chris, again I think you for the treating me so special and obtaining the Honda CRV that I was feeling I needed. Like I told you yesterday, you are the only one who actually looked for the actual vehicle color I wanted. I know that you put a lot of energy into looking in every nook and cranny for me, and I do so appreciate it. I have never felt so special. Thank you, thank you, thank you!
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My experience with this Dealership was Great. Sandy was great to work with as was their Finance Manager Jen. Their showroom was clean and everyone that works there is very friendly. I will go back in a couple of years to purchase a New Acura. Thank You.”
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“To date we have purchased or leased nine vehicles from Acura of Portland, all but two of them from our friend and favorite saleswoman, Sandy Silva. In every transaction we have felt that both she and the dealership treated us as valued and special customers, going out of their way to make us happy about the deal, without any of the hassles and sales pressures that we have experienced at other dealers in the past. Because of this treatment by Acura of Portland and the friendship we have built with Sandy, we simply would not consider going anyplace else for our car purchases.
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Greg Foumal was great to work with, he made our visit to Volkswagen worth coming back again. Both my Boyfriend and I would like to Thank Greg for finding us a great car for our growing family.
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Greg had called to see about upgrading our current lease. When I called he was willing to meet with us in an hour. We came down and he showed us the car. He was not pushy but very helpful. We came away that night with our new car. Great customer service. Thank you Greg!
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I was very pleased with my car buying experience at Dick Hannah of Portland. I had the pleasure of working with Travis Dusenberry. Travis took the time prior to my arrival to find a few cars for me to look at so that saved me time. I have already recommended many a friend and co-worker to your store to car shop and to buy their next car. Thank you for making my car buying experience a great one.
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Travis did an exceptional job! He is knowledgable, dedicated, honest, and very easy to work with. Buying our new Veloster from Travis was a great experience, and we would highly recommend him!